Walk-in interview
- Date: Thursday, 5th November 2026
- Time: 10:00 AM – 2:00 PM
- Venue: Data Direct Group, Office 201, 2nd Floor, Black Square Building, near Hotel Ramada, Ajman
Bring your updated CV, passport copy and photos. Check the date and venue before you travel.
Data Direct Group is recruiting Call Centre Agents in Ajman. The role centres on handling customer calls in a professional manner, both inbound and outbound, and giving customers clear information about the company’s services, processes and procedures.
Key responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer enquiries and resolve complaints promptly and accurately.
- Provide clear information about services, processes and procedures.
- Escalate complex issues to the appropriate team and follow up until they are resolved.
- Record all customer interactions accurately in the CRM system.
- Meet quality, call-handling and customer satisfaction targets.
Requirements
- Excellent communication and active listening skills.
- Fluency in spoken and written Arabic and English.
- Knowledge of the Al Ramsa (Emirati Arabic) dialect is mandatory.
- Basic computer skills and the ability to work in shifts.
- Own visa or sponsor visa preferred.
- Immediate joiners only.
Additional experience
Previous call centre or customer service experience is an advantage, although it is not essential for the role.
This vacancy was advertised by Data Direct Group and checked on 4 November 2026. Apply only through the employer’s link or email in “How to apply”. Genuine employers never ask for money to hire you.
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